Frequently Asked Questions
How do I know what size to order?
Totally normal to be a bit nervous about ordering online, but selecting the right size is not impossible and we are here to help you! Our suits are true to size so if you know your typical size, we first suggest to order that size.
If you are uncertain about your size, there are 4 basic measurements you can take at home that will allow us make a suggestion on what suit size would be best!
Contact us us with the following information: Chest / Waist / Height / Weight
Using this information, we can accurately recommend the right size for you based on the cut of our suits. If we are unsure the perfect size for you, we’ll send you two! Keep the one that fits best and return the other. We are that committed to making sure you look your best! How about that for customer service?
Not sure of your measurements?
Use our convenient "how to measure yourself" link located on each product page under the product description to guide you through the simple steps to measure yourself.
You can also check out our easy how to measure video!
As always, if you have any questions or concerns, just contact us, we're here to help!
What if the size I order doesn't fit?
No worries! We off FREE exchanges and returns on EVERY order!
We know how important fit is and are committed to making sure every guy looks his best in our suits and tuxedos!
We include a pre-paid shipping label with all orders. If the suit you ordered doesn't fit, no big deal!
Contact us, we'll create an exchange order for you and send a new size free of charge.
*Check out our full return policy for more details
I'm concerned about ordering online, do you have a retail location?
We get it! Ordering online can be a bit nerve racking and a wedding day is no occasion to take chances! While we do not have any retail locations, we do offer a FREE TGS Trial option!
If you are interested in using TGS to outfit your wedding party, but want to see a suit before asking your guys to buy, reach out to us here with your contact information and let us know you are interested in a FREE TGS Trial.
We will happily assist you and send you a suit in your size and desired suit or tuxedo color to try for FREE.
Do I have to be in a wedding to order a suit?
Although we cater to groomsmen, our suits are perfect for any guy looking to affordably update his wardrobe with a great fitting suit or tuxedo for work or any special occasion!
Once I’m ready to order? How does it work?
It’s SO easy!
Click on the suit or tuxedo you would like to purchase. Pick your jacket size, your jacket length, and your pant waist size. Add them to your cart and proceed to check out.
Yes…it’s that simple. Need assistance? Contact us and we’ll walk you through it.
How far in advance should I have my groomsmen order in relation to wedding date?
Most orders will ship next day and will arrive within 5-7 business days. However, because we send our pants unfinished, we do recommend placing orders well in advance of the event date to allow enough time for hemming.
Because wedding parties often require a wide range of suit sizes, we suggest ordering at least 8 weeks prior to the event date to ensure size availability and that all of your groomsmen and bridesmen will get their suit or tux with plenty of time to spare!
How do I make sure all of my groomsmen have ordered on time?
If you would like assistance coordinating your wedding party's orders, we are more than happy to facilitate that process to ensure there are no stragglers! Contact us
You've got enough to plan for, let us take this off your plate!
Will I need alterations?
All of our suits are ready to wear with exception of the pant hem. All pants come unfinished to allow each guy to have them hemmed to the perfect length.
What fabric(s) are your suits made out of?
For our $179 collection, we sourced a blend that provides exponential savings for our customer!
What we LOVE about our fabric is its durability, ultra-softness, and excellent resilience as well as drape.
For our $279 collection, we chose a 100% wool option that is still competitively priced! Wool is a more traditional fabric quality for suits but also comes with added cost.
Both collections are made with 100% love and quality craftsmanship.
Where are your suits made?
Our core line of suits and tuxedos are made at a high end suit manufacturer in the Shandong province of China, which is also where the fabric mill is located. This manufacturer has a long history of producing high quality menswear apparel.
Our 100% wool collection of suits and tuxes are manufactured in Italy, again using a highly skilled menswear manufacturer with generations of experience offering the highest quality fabrics & construction.
How can you afford to keep the price point so low?
The biggest factor is our direct to consumer business model. We have a very lean supply chain and avoid all expenses of a traditional brick and mortar store, making our overhead extremely low in comparison with traditional menswear retailers.
Our sales philosophy is also unique in that we feel strongly that guys shouldn't have to spend a fortune to look really great. Every guy should own a tux and it shouldn't cost a fortune!
With this core philosophy, we have simply chosen to not take the 5X profit margin that most brands collect.
Do you offer discounts for large orders?
Because we always offer the lowest possible price to everyone, we do not offer any discounts. Our pricing model is simple and honest. You will never have to worry about missing a better deal or waiting to shop a sale at TGS. Our suits are beautifully made at a price you won’t find anywhere else. Your search to get your guys suited up can end with us!
How can I leave a customer review?
Do you have feedback that you would like to share with us and more importantly others that may be considering ordering from TGS? GREAT! We truly appreciate any and ALL feedback!
Feel free to send pictures, a quote for a review that we can post on our blog or even a suggestion on what we could do better!
"We received so many compliments from our wedding guests about these suits, and several guests have already ordered from TGS for other weddings that they are in! "Julia & Kenny Mitchell
How can I get my wedding featured on your website?
Did you know that we use REAL wedding pictures from our customers in our marketing, including the main image on our website? Would you like to be featured?
If you are engaged and interested in working with TGS to get your guys suited up, we would LOVE to feature you on our social media outlets!
Each week we feature a TGS couple in our “Weekly Showcase” located on our website, we also love to post on Facebook and Instagram pages.
We look forward to creating excitement for your big day ahead of time AND once the wedding pics are in, we love to show off your style and inspire other new TGS couples!
Have another question? Contact us today and let us know how we can help!