Returns & Exchanges

We know it's stressful ordering wedding attire online. That's why we strive to make returns and exchanges as painless as possible.

Request Return or Exchange

Our Return Policy

  • Return or Exchange any items in your order within 30 days of purchase.
  • All items must be unworn and in the same condition that they were received.  
  • To initiate a return or exchange, simply fill out the returns/exchange form and we will make sure to process the request quickly to get you what you need on time.  
  • For items that need  to be returned to us, we will issue a pre-paid return label that will be emailed to the address associated with your order. 
  • Refunds for returned product will be processed as soon as the items are received. You will receive an email notification confirming the credit to your original payment method once the return is confirmed.
  • Shipping fees are non-refundable. In the event you would like to return your order, a refund will be issued for products returned.
  • Standard shipping on exchanges is free. Exchanges requiring expedited shipping are subject an additional charge to cover shipping fees.

International Orders

While our free exchanges/returns policy does not apply to international orders, we are working on it! In the meantime, if you need an international order set up, we can absolutely do that for you. Simply contact us and we will be happy to provide a shipping quote and set an order up for you.

Any questions, concerns, or issues with your return or exchange, please contact us! We are always here to help make the returns/exchange process pain-free!

*International orders are subject to customs taxes & duty charges that we are unable to estimate and are the recipient's responsibility. If a return is required for an international order, return shipping is the customer's responsibility and will not be refunded in the case a return or exchange is required.

Questions about returns and exchanges?

Learn more in our help center.

Request a Return or Exchange

Please complete the short form below & we will get your exchange or return processed quickly. We will reach out to you if we need more info to complete the request.

You can find your order number on the top right of your email receipt or by viewing your account page.